Doors open to the public one hour before the event performance time. Visitors are encouraged to arrive at least 30 minutes prior to the scheduled start time of an event.

Smoking Policy
The Prairie Capital Convention Center is a non-smoking facility. This policy will be strictly enforced within all areas of the building.

Lost & Found
Lost and found items will be held at the PCCC Administration Offices.
After an event, please call 217-788-8800 to inquire.

The Center intends to provide all guests with a safe, comfortable, and enjoyable atmosphere. Consequently, the management does not intend to allow a pleasant experience to be disrupted or ruined by a few unruly guests. Therefore, we have established the following rules for expected guest conduct:

  • Guests using foul or abusive language or gestures will be ejected from the property.
  • Guests appearing intoxicated will be denied entry or ejected from the property.
  • Guests interfering with the progress of the event or going onto the stage will be ejected and arrested.
  • Guests wearing obscene or indecent clothing are not allowed on property.

To enforce these policies, PCCC Security will be located throughout the facility. Guests who are not here to enjoy the event or cannot comply with these rules will not be welcome at The Center.